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How rebate66 Handles Your Personal Information

This Privacy Policy explains exactly what data rebate66 collects when you open an account, make a deposit via Touch 'n Go eWallet, Boost, or GrabPay, and use our lobby — and what we do with that data.

Account data handled with careTouch 'n Go eWallet, Boost, GrabPay transactions logged securelyYour rights — readable and reachableNo data sold to third partiesContact us any time to request changes
rebate66 How rebate66 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

We keep privacy contact straightforward. Whether you want to know what data is on file, request a correction, or ask about how a specific transaction was recorded — live chat is the quickest path. For formal written requests, email works best. Players in Kota Bharu and anywhere else in Malaysia reach our support team the same way, no geographic restrictions on data queries.

Live Chat Open the live chat window from any page on rebate66. Use it to ask about what data we hold on your account or to flag a concern directly with our support team.
Email Support Send a written data request or privacy question to our support email. We respond to account-related data queries and will confirm receipt of your request in writing.
Account Settings Log in, head to account settings, and review the personal details we hold. You can update your contact number or email address there without needing to contact support.
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

rebate66 applies SSL encryption across the entire site, which means data moving between your device and our servers — including account login, Touch 'n Go eWallet deposit confirmation, and live chat messages — travels encrypted. We review data retention periodically: inactive account data is flagged for deletion in line with our internal schedule and applicable local requirements. You have the right to request a copy of what we hold, ask us to correct inaccurate information, or submit a deletion request via our support channels.

SSL Encryption

All data exchanged between your device and rebate66 — including login credentials and e-wallet payment confirmations — is encrypted end-to-end via SSL at all times.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how pages load on mobile. You can manage cookie preferences through your browser settings at any point.

Data Retention

Account data is kept while your account is active. When an account is closed, data is retained only as long as required by applicable law, then deleted from active systems.

Access and Correction

You can request a copy of your personal data or ask us to correct any detail that is wrong. Submit the request via live chat or email and our team will respond in writing.

Common Questions About Your Privacy on rebate66

These are the questions our account holders ask most often about how their data is handled. If your question is not covered here, live chat is the quickest way to get a direct answer from our support team.

We collect your name, email address, and contact number at registration. When you deposit, we record the transaction reference from Touch 'n Go eWallet, Boost, or GrabPay to match it to your account.

No. Payment authentication happens inside your own e-wallet app. We only receive a transaction reference and amount confirmation — never your wallet PIN or password.

Yes. Send a request via live chat or email and we will provide a summary of the personal data on file for your account. We confirm receipt and respond in writing.

Contact support via live chat or email with a deletion request. We will process it in line with our retention policy and confirm once complete. Some data may be kept as required by applicable law.

We share data only with service providers necessary to run the platform — such as payment processors for Boost or GrabPay transactions. Those providers are contractually required to protect your data.

We use session cookies to keep you logged in and analytics cookies to track page performance on mobile. You can disable non-essential cookies through your browser settings without losing account access.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.