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What rebate66 Commits to You, Legally

These pages set out the rules that govern your account with us — how we hold your data, what you agree to when you deposit via Touch 'n Go eWallet or Boost, and what rights you can exercise at any point.

Account TermsData & PrivacyJurisdiction-Dependent AccessCookie PolicyContact Rights
rebate66 What rebate66 Commits to You, Legally
REACH OUR POLICY TEAM

How to Contact Us on Legal Matters

Got a question about your account rights, a data request, or a transaction dispute? Our support team handles policy queries separately from general account help — use the channels below and flag your message as a legal or data matter so it reaches the right desk without delay.

Live Chat Open the chat window from any page on rebate66 and select 'Account & Policy' from the topic menu. Response times vary; flag your query as urgent if it involves a data or access issue.
Email Support Send your legal or data request to our support address shown in the Contact section. Include your registered account name and the nature of your request so we can process it accurately.
Account Portal Log in and navigate to Account Settings to submit a data access request or update your contact details directly. Changes to payment-linked information — such as your linked Touch 'n Go eWallet — require identity verification.
HOW WE HANDLE YOUR ACCOUNT

Data Handling, Cookies and Account Security

We take the protection of your account details seriously — not because it's a standard line, but because a breach affects real money linked to real wallets. Here is how we approach four key areas of account and data security at rebate66.

Data Retention

We keep account and transaction records for as long as required under applicable law or for the period needed to resolve any open dispute. Once that period ends, records are deleted or anonymised systematically.

Cookie Use

Our site uses session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences through your browser settings; disabling them may affect account functionality.

Account Security

Every login goes through OTP verification sent to your registered mobile number. Payment-method changes — including linking a new Boost or GrabPay account — require you to confirm your identity before any update takes effect.

Your Rights and How to Act on Them

You may request a copy of the data we hold on you, ask us to correct errors, or request account closure at any time via live chat or email.

Common Questions About Your Rights and Our Policies

These are the questions we see most often from account holders who want clarity on what the policy actually means for them — not legal boilerplate, but plain answers.

Access depends on whether local law in your specific region permits online wagering. You are responsible for confirming this before opening an account; our terms do not override your local legal obligations.

We collect the details you provide at registration — name, contact number, email and payment method identifiers such as your linked Touch 'n Go eWallet or Boost account reference — and transaction records for each deposit or withdrawal.

Yes. Send a data access request via email or live chat with your account name and we will compile the records we hold. We process these requests within the period local data protection law requires.

Contact support via live chat and select 'Transaction Dispute'. Provide your transaction reference number and the relevant payment method — GrabPay, FPX, or DuitNow — and our team will investigate from there.

We retain records for the period required by applicable law, then delete or anonymise them. Closing your account does not automatically erase all historical transaction data where a legal retention obligation applies.

We post updated terms on this page and note the revision date at the foot of each policy document. Continued use of your account after an update constitutes acceptance of the revised terms as stated in our agreement.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.